Veeva Updates: 26R2 Release Highlights
Veeva continues to deliver enhancements to its platform through three structured releases each year. It is critical for the administrators of Veeva solutions to review each new update to assess new capabilities, align priorities, and prepare their environments for any technical or functional changes.
fme’s specialists review each release in detail to identify changes that may impact our clients’ environments, and highlight new capabilities that can improve efficiency, compliance, and overall system performance. Here are summaries from past releases:
In this installment, we describe key highlights from the 26R2 Update that our experts feel are notable. Keep in mind, this is not a comprehensive list of changes; please visit Veeva’s site for the complete release details and descriptions.
For a deeper analysis or to discuss how fme can support ongoing optimization of your Veeva environment, we invite you to download our service datasheets below and schedule a time to connect with our team.
Key Feature #1: Improved Document Viewer
The document viewing experience has been completely redesigned with an improved user interface. A simplified toolbar surfaces the most common actions such as full screen, zoom, and Find in Document, along with consistent panel management. Plus, users can now easily view multiple documents at once using a side-by-side document view through Fast Search, Relationships, Attachments, and Doc Versions.
For customers with Vault AI enabled, clicking the new Version Comparison button includes a generated AI summary of changes in Vault AI Chat that shows whether there were material changes since the last major version and summarizes important changes to review. These changes are also reflected in the external viewer used with Send as Link to Non-Vault Users and other application-specific areas. If Lifecycle Stages are configured, they will now only be shown on non-steady state versions.
Why This Matters to our Clients
Most Vault users spend a large portion of their day reviewing documents. Even small usability improvements can save time across hundreds or thousands of document reviews. Previous versions often required users to manually switch between document versions or hunt through menus to find common actions. The updated interface streamlines these everyday tasks.
Benefits include:
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- Faster and easier document reviews.
- Reduced training for new users because the interface is more intuitive.
- Quickly identify changes with side-by-side comparisons.
- AI summaries help reviewers understand what changed before diving into the document, especially for lengthy SOPs or regulatory documents.
Key Feature #2: Improved Fast Search
One of the major Platform highlights for 26R2 is Veeva improved Fast Search, the list of suggested documents users see when they click into the search bar on a document tab. Before 26R2, suggested documents were primarily based on the documents a user had most recently viewed. With this update, Veeva expects users to see documents they are likely to need without having to perform a full search. Veeva has also improved the speed at which these suggestions appear, with suggestions loading faster when a user initially clicks into the search box and results updating faster as the user begins typing.
Fast Search also works with the new Improved Document Viewer experience in 26R2, allowing users to quickly reference another document without having to navigate away from the document they are currently working with.
Why This Matters to our Clients
Vaults can contain extremely large document libraries, and users may interact with many documents throughout their day. Finding the right document quickly can become an everyday productivity issue. Fast Search reduces some of that effort by making the documents Vault suggests more relevant to what the user has actually been working on, while also improving how quickly those suggestions appear.
Benefits Include:
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- Faster access to frequently needed content: Users can access relevant documents directly from the search dropdown without always performing a complete search.
- More relevant document suggestions: Suggestions consider broader document interactions, rather than relying only on which documents were most recently viewed.
- Less time navigating through Vault: Faster suggestions can reduce the number of steps required to return to documents users are actively working with.
- Improved multitasking: Users can open a document from Fast Search in a mini-browser or side-by-side view without leaving the document they’re currently reviewing.
- Better support for document-heavy workflows: Users who regularly review, edit, annotate, or reference many documents can more easily return to relevant content.
Key Feature #3: AI Powered Change Summaries
Customers can now enable and configure Vault AI to automatically generate a summary of the differences between document versions. AI highlights meaningful content updates rather than requiring users to inspect every page themselves.
Why This Matters to our Clients
In regulated industries, documents frequently undergo many revisions before approval (I’ve seen a document with minor versions in the hundreds). Reviewers often spend considerable time simply determining what changed. This feature helps reviewers focus their attention on the changes that actually matter.
Benefits Includes:
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- Quicker document review cycles.
- Reviewers can focus on business or regulatory impacts rather than formatting changes.
- More efficient collaboration between authors and reviewers.
- Particularly valuable for lengthy SOPs, validation documents, quality procedures, and regulatory submissions.
Key Feature #4: Bulk Export Improvements for Submission Archive
Users can now initiate bulk exports from the “All Submissions” object grid or the “All Applications” object grid. This new action replaces the Vault report-based “Export Submissions Archive Applications” action, which will be deprecated in 26R3, so be sure to check if you rely on that action in any processes before the next update.
Veeva has also rebuilt the framework used for exporting large volumes of regulatory submission data, with bulk exports designed to perform more consistently when exporting many submissions at once. 26R2 also has new options that allow companies to automate bulk exports and more easily connect the export process with other systems.
Why This Matters to our Clients
Many regulatory organizations regularly export submission packages for archival purposes, downstream systems, or health authority interactions. As submission volumes grow, export performance and reliability become increasingly important.
Benefits Includes:
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- Faster and more reliable exports.
- Better support for automated processes.
- Improved scalability for large regulatory organizations.
- Reduced manual effort when exporting submission data.
Key Feature #5: Query Profiler
Veeva introduced a new Query Profiler that gives Vault Admins and Developers a way to monitor and investigate how VQL queries are performing. A VQL query is a request for information from Vault. Previously, understanding the performance of these queries could be difficult. Query Profiler gives technical teams a dedicated tool for collecting information about queries running in Vault and identifying ones that may need attention or optimization.
Functionally, Admins or Developers start a profiling session, and Vault collects information about queries that meet specified criteria. This allows teams to narrow the session to the types of queries they are interested in troubleshooting rather than investigating every query running in Vault. Available filters include Origin, which identifies where the VQL query originated from (API, SDK, or ALL); Targets, which filters specific Query Targets, such as queries on user__sys; Result Count and Query Time, which filter queries based on minimum or maximum ranges; and Response Status, which filters queries based on SUCCESS, FAILURE, or WARNING.
Why This Matters to our Clients
Integrations, custom development, and automated processes can generate large numbers of queries against Vault. If one of those queries is inefficient (i.e., it retrieves far more information than necessary) then it can be difficult to determine where the problem is occurring. Query Profiler provides more visibility into what’s happening behind the scenes, giving technical teams information they can use to investigate slow or problematic queries.
This is particularly useful for organizations with complex integrations or significant custom development, where identifying the source of a performance issue can otherwise involve substantial troubleshooting.
Benefits Include:
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- Faster troubleshooting
- Improved visibility
- Reduced guess-work
- Better support for complex vaults
An Example: A company has an integration that regularly retrieves data from Vault. The integration suddenly starts taking much longer to complete. Using Query Profiler, the technical team could investigate the queries coming from that integration and determine:
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- Which queries are taking the longest?
- How many records are they returning?
- What Vault data are they querying?
- Are the queries completing successfully or generating warnings/errors?
The team can then use that information to identify where further investigation or optimization is needed.
Key Feature #6: Improved Localization for Number Fields
Different countries use different conventions for displaying numbers. Before 26R2, Vault could display numbers according to a user’s locale, but data entry did not fully follow those same regional conventions.
As of 26R2, Vault now displays and accepts numbers according to the user’s regional settings, including number, currency, and percentage fields. For example, a U.S. user may write a decimal using a period (1.5), while a French user may write the same value using a comma (1,5). Similarly, the U.S. commonly displays one million as 1,000,000, while Germany commonly displays the same number as 1.000.000.
Why This Matters to our Clients
Vault is used by global organizations, so users in different countries may have very different expectations for how numbers should be entered. Previously, there could be a mismatch between what a user saw and what Vault expected them to type. That creates unnecessary confusion and increases the possibility of data-entry mistakes, particularly for users who don’t regularly work with U.S.-style number formatting.
Benefits Include:
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- More intuitive data entry for global users
- Reduced potential for data-entry errors
- Better experience for multinational organizations: The same Vault can provide appropriate numeric experience to users working in different countries.
- More consistent localization across Vault: The enhancement applies broadly across documents, objects, workflows, reports, and Process Monitor rather than being limited to one specific feature.
How fme Can Support Your Veeva Updates
Veeva’s innovation-driven release cycles provide continual improvements but also require ongoing operational responsibility. Releases occur on a fixed schedule, regardless of internal IT bandwidth or competing priorities, and certain changes are deployed automatically. Configuration shifts, deprecated settings, and legacy customizations can all affect how new functionality performs within a given environment.
fme provides tailored services to help clients evaluate, manage, and operationalize Veeva’s recurring release cycles. Below are two core offerings our clients rely on to keep their Veeva environments optimized and aligned with evolving business needs.
HealthCheckAssist: Gain Visibility and Control
HealthCheckAssist is a structured, low-burden assessment designed to provide actionable insights into your Veeva RIM environment. We evaluate how the system is configured and used, identify active risks and inefficiencies, and highlight opportunities for optimization.
Beyond diagnostics, we deliver a prioritization remediation roadmap clearly outlining the steps required to stabilize, streamline, and future-proof your environment. This enables your team to proactively prepare for upcoming releases, fully leverage new platform capabilities, and maintain a consistently release-ready experience.
Learn more about HealthCheckAssist now!
TechOps Support Services: Cost-effective Platform Management
Efficient and effective IT operations are vital for any company but are notoriously difficult to accurately predict and budget for, especially in multi-platform systems. Our TechOps Support Services provide the experience and resources needed to augment and support the needs of complex IT environments, balancing out the ebb and flow of support tasks, and adding extra knowledge and skill for integrated application management.
Our flexible, customizable model can incorporate administrative support and release management components to allow your organization to focus on your core business activities without the distractions of technical issues and system maintenance.
Our trained experts support many legacy and modern applications to ensure your critical systems remain stable and secure, giving them the attention they need while you focus on accomplishing your business goals.
Learn how fme can simplify your platform management with TechOps Support Services now!
About the Author
Matthew Peterson
Matthew Peterson is a highly skilled Veeva business analyst and migration specialist at fme, focused on helping clients understand how each Veeva update will impact their environments. With deep expertise in the intersection of technology, data, and regulated life sciences processes, Matthew ensures that clients not only stay current with platform changes but also align those changes with their strategic goals and operational priorities. His commitment to clarity and practical impact helps organizations maintain optimized, resilient Veeva implementations that support long-term success.
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